In the position of a technical support Guru, one is required to be ambitious, team-oriented, detail-oriented, dependable, adaptable and possess superior communication skills.
My skillset, temperament and experiences, in both personal and professional setting have all shaped me to become the person I am today and ideally will help me excel in the Guru position.
My parents come from humble beginnings in India and dreamt of running their own business one day. This dream never came true, not because of their effort but the barriers in their way of setting up a business.
I have used Shopify and quickly realized that something like this would have made it easier for people like my parents to take what they wanted to sell to market quickly, and have reached customers beyond their dreams.
Like any journey towards a goal, mine starts with a solid foundation in education, work experience, and succeeding through adversity. Although one may have an amazing background, success cannot always be reached alone. A team is required to succeed.
Teamwork was instilled while playing semi-professionally with Ottawa Fury FC. Five years of ups and downs showed me how hard work and, more importantly, effective teamwork can help you to the top.
My career in soccer was reaching its peak when I was selected and signed a soccer contract overseas but then struck hardship when I was forced to quit the game I love due to injury.
My teammates through this recovery were my family, friends and my abilities. One of those abilities was being able to empathize with people, and communicating very effectively.
I wanted to use these abilities in public service, so I applied to the Government of Canada’s Political Internship Program, where students have the opportunity to work with elected representatives and learn more about government and public service.
Upon completion of the program, I was hired by a Member of Parliament to work full-time as his Executive Assistant and Lead for Stakeholder Relations. It was unbelievable.
I was meeting with several different communities and community leaders across Canada to discuss government agendas and to learn about personal journeys of these people all in order to help cultural groups adapt and strive as new Canadians.
I wanted to use these abilities in public service, so I applied to the Government of Canada’s Political Internship Program, where students have the opportunity to work with elected representatives and learn more about government and public service.
I can now confidently say I know how to calmly deal with people in very stressful situations. When everything seems to be going wrong, I can quickly isolate the problem, propose some solutions, and help them choose the option that works best for them.
I feel have the ideal combination of education, experience, and passion that will equip me well to becoming a Shopify Guru.
Though my initial goal is to join Shopify to enable people to seamlessly sell products and services online to the world, I would eventually like to contribute to the amazing ecosystem that is Shopify.
My parents gave me opportunities they never had. I know there are many like them today, all over the world – trying to start a business, facing hurdles at each step.
I would like to help them use this platform for them to realize their dreams.